If the warning “Your Connection Is Not Private” appears on your website, you must act quickly to delete it. This message indicates that Google has discovered a security flaw on your site and is blocking access to it in order to safeguard its users.
When you read this notice, act quickly because it will reduce your traffic, lower your SEO ranks, and result in a loss of money.
Don’t worry; resolving this problem is straightforward if you follow the appropriate steps. We’ll show you why you’re getting “Your Connection Is Not Private” and how to simply solve it in this article.
What is an SSL certificate? SSL (Secure Socket Layer) is a security protocol that offers an extra layer of protection to your WordPress site. SSL ensures that data is encrypted as it is sent to and from your website. This information could include usernames and passwords, credit card numbers, and personal information about visitors and the website. SSL protects this information from being stolen and misused by hackers.
To understand how SSL certificate issues can occur, you must first understand what happens when you visit a website that uses SSL.
When you visit a website like this, your browser (in this case, Google Chrome) sends a request to the website’s server. The browser will validate the certificate against the certificate authority if the website uses an SSL certificate. It will guarantee that the website complies with current privacy and security regulations.
The site will be flagged if the browser is unable to validate the certificate or discovers that it is invalid. The notice “Your Connection is Not Private” will appear, preventing you from accessing the site as the website owner.
That’s all there is to it. If your certificate has a flaw, the browser assumes the data will not be securely encrypted, making it unsafe for the visitor to proceed and perhaps hijack your WordPress site.
Now, let’s have a look at the many reasons why your certificate isn’t working.
Reasons for “Your Connection is Not Private” Error?
Because there is a mistake with your SSL certificate, the message “Your Connection is Not Private” appears. There are four basic reasons why your SSL certificate isn’t working.
SSL certificate has expired
SSL certificates normally have a one-year validity period. Your subscription must be renewed every year. When a certificate expires, it loses its validity. Check to see if your SSL is current or if it has expired. In the next part, we’ll show you how.
SSL certificate isn’t set up correctly
A little technical knowledge is required to set up your SSL. Even while it isn’t difficult, even the tiniest error can result in the certificate being invalidated. For assistance with effectively setting up your SSL security certificate, contact your WordPress hosting provider.
SSL certificate belongs to the domain but not subdomain
It’s possible that your certificate is fine, but the issue is displayed on the subdomain. This means your SSL certificate is only valid for the main WordPress website, not the subdomain. This is most common with inexpensive or free SSL alternatives that are only valid for one domain. You’ll need to instal a second certificate for the sub domain if you’re utilising such a certificate.
SSL certificate is issued by an untrusted organisation
There have been instances where SSL providers have failed to meet industry standards and criteria. It was shown in January 2017 that Symantec was not following industry best practises when issuing SSL certificates. Browsers such as Google Chrome and Mozilla Firefox have opted to stop supporting Symantec certificates. If your WordPress site still uses one of these certificates, the browser will reject it and display the message “Your Connection is Not Private.”
There are other free SSL certificates available online, however your browser may not accept them. Let’s Encrypt and Comodo are two trusted certificate authorities that provide free certificates.
It’s simple to resolve the problem once you’ve identified it. Let’s take a closer look.
Fix Warning “Your Connection is Not Private” in Google Chrome
There are several options for resolving the “Your Connection is not Private” problem on your website. We’ve whittled it down to seven tried-and-true methods:
Contact your hosting company
Your hosting provider will most likely be able to resolve the issue for you. You can reach out to their customer service team via email, phone, or live chat. They will, more often than not, discover the problem and resolve it for you. If not, they may be able to inform you what the issue is so you may take the necessary actions to resolve it.
Check your SSL certificate
Access cPanel by logging into your hosting account. A section titled Security can be found here. You may check the SSL/TLS status here.
You will need to renew your certificate if it displays that it has expired. To renew your SSL certificate, contact your SSL supplier. If your SSL certificate was obtained from your web host, you’ll need to contact them to renew it.
Reload your page
This may appear to be overly simplistic, yet it does work on occasion. It’s possible that all you have to do now is reestablish a connection and wait for the browser to try validating the certificate again. This is extremely useful when you need to reissue your SSL certificate.
Check your internet or wifi connection
The data transported over the internet will not be encrypted if you use an unprotected wifi connection, such as public wifi at an airport. HTTP, not HTTPs, is typically used for these connections. Simply put, all data received to and from your WordPress website will be delivered in plain text. Hackers can easily steal your data; for more information, see our advice on how to safeguard your website from hackers. As a result, your browser will display the message “Your Connection is Not Private.”
Clear your cookies, cache and browser history
Your browser’s cache and cookies might become overloaded at times, especially if they haven’t been emptied in a long time. As the browser is unable to function properly, this may result in a connection error.
To fix this problem on Google Chrome, go to History > Show Full History in the top panel of your window and erase your cookies, cache, and history. You may clear browsing data by selecting it from the right-hand menu.
Select all three options, then clear data and set the time range to “all time.” After that, check to see if the warning has vanished by refreshing your WordPress page.
If you’re having trouble deleting your browser’s cache, cookies, or history, try browsing your WordPress site in private mode.
Try visiting your site in incognito mode
You can access your site without using your browser’s cache, cookies, or history if you utilise incognito mode.
To use incognito mode, navigate to File > New Incognito Window in Google Chrome’s top panel. You can also utilise the CTRL + Shift + N (Windows) or CTRL + Command + N (Mac) shortcuts (Mac).
If the warning has vanished, it’s most likely your cache, cookies, or browser history. If the warning remains, this can be ruled out as a cause.
Check your antivirus software
If you have antivirus or firewall software installed on your computer or device, it may have a capability known as SSL scanning. Certain atypical SSL certificates and SSL connections will be blocked as a result of this. You can temporarily disable antivirus and try to access your site.
Check your computer’s clock
Although this is a rare occurrence, your computer’s clock may be set to a different date on occasion. This makes it difficult to determine the validity date of your SSL certificate. We recommend running a quick check on your computer’s date and time settings to ensure they’re proper. You might be shocked to learn that all you need to do to cure such issues is check the date on your computer clock, reset your wifi network, or restart your computer.
Your WordPress website should now be operational again, and the notice ‘Your Connection is Not Private’ should be gone.
Prevent ‘Your Connection is Not Private’ Warning On Your WordPress Site
If you take the proper precautions on your site, you can avoid error warnings like “Your Connection is Not Private” or “Your Connection is Not Secure.”
Installing an SSL certificate on your own is possible, but a tiny error can result in major issues, such as this notice on your site.
If you’re not tech-savvy, we recommend having your SSL certificate installed by a professional WordPress administration provider. You can also contact your web host, who should be able to instal it for you in most circumstances.
When you see the message “Your Connection is Not Private,” it can make you nervous since you’re worried about your guests. Such warnings will deter people from visiting your website. It’s very difficult to regain SEO rankings once they’ve been lost!
It’s better to act swiftly and get to the bottom of the problem. Google takes website security extremely seriously, and any flaws it discovers on your site will be flagged.
As a result, we strongly advise taking security precautions. To get total protection against hackers, instal a WordPress security plugin like MalCare on your WordPress site. It will check your WordPress site for malware on a daily basis and will prevent hackers from hacking it.