Why is it important to offer website security to your customers?
A website security service safeguards the brand reputation and audience of your customers from being exploited. Clients trust you to keep them safe, and in the event of a security incident, you should be prepared to respond quickly. No exception is small blogs and business websites; hackers will take advantage of every opportunity to steal traffic, data, and server resources.
It is much better than dealing with a compromised website to take action to track and protect the websites of your customers beforehand. In the event of a data breach or compromise, it’s also critical to have an emergency response plan. We encourage you to explore your choices and use this guide to select your customers’ best website protection solution.
Who is responsible for website security?
Ultimately, the website owner is responsible for the availability, fairness, and confidentiality of the content of their website and interactions with guests. To protect their companies, agencies and web professionals share this responsibility. As a web pro, if a website gets hacked, your time and hard work are on the line, however, you can avoid catastrophe for consumers and improve their loyalty. You’re able to save the day!
This doesn’t mean you’re going to have to do it alone. You should collaborate with suppliers of services that act as an extension of your team. Taking proactive steps and planning for the inevitable is the most important thing you can do.
Benefits of Having a Website Security Provider
Make your customer feel secure with the right service provider for website protection.
1. Detecting security problems
If the website of your client has been compromised, they would like to be the first to hear. Sites looking for compromise indications will be constantly monitored by an intrusion detection system (IDS) (IoC). This involves malicious modifications to the content, archives, and database of a website. If a site is blacklisted by search engines or suffers from downtime and can detect changes to DNS or SSL data, a good website security scanner can warn you.
2. Prevent a Future Hack
A website firewall defends websites from attacks by brute force, data violations, and attempts to insert content into a web server. A firewall that virtually patches security holes and hardens server settings would provide a full website security framework. You will protect the credibility of your client websites and prevent a security incident by detecting and blocking known hacking techniques and behaviors.
3. Incident Response
It helps to have an incident management team on hand if your customer’s website has been taken down or compromised with harmful content. With skilled security experts and malware removal software, with minimal disruption, a compromised site can be restored. When you have security issues or doubts about the websites of your clients, a reliable website security team also gives you peace of mind.
4. Disaster Recovery
It’s important to have a contingency plan to ensure the availability of the websites of your customers. A misconfiguration or error can lead to data loss, even though a website is stable. If custom files are overwritten or tampered with, only a backup will save the day. Stable remote storage, automated backup scheduling, and a quick recovery mechanism can be provided by a website security provider.
5. Performance Optimization
How a website protection framework may affect performance is important to consider. Fortunately, a content delivery network (CDN) that stores copies of your website in different locations for quicker global access are included in many website firewalls. This speeds up the websites of your clients and keeps visitors entertained while reducing the demand on the webserver.
Choosing a Website Security Provider for your Customers
It’s important to look at the key points that signify a good match when you’re choosing a website security provider for your clients. Let’s look at these ones:
- The Support level. In the case of an emergency, inquire about the SLA or response time that you may expect. You should consider whether customization, configuration, or troubleshooting will be needed. Read feedback or see a customer service preview.
- Reporting and Logging. With access to accurate logs and audit trails, the investigation of a security incident is easier. Talk to website security vendors about what is possible, how reports are accessed, and whether your SIEM system or security operations team is integrated with the platform.
- Deployment and Compatibility. Make sure any website protection vendor you select is compliant with the CMS and server applications of your customers. This often entails server capacity and bandwidth allocation problems. Ideally, when it comes to deployment and activation, you should know what you are getting into.
- Requirements for Customization. Discuss this with your website protection provider if the websites of your clients need custom rule sets, load balancing, or high availability. You might also want to inquire about assurances of uptime, blacklisting and whitelisting, and any advanced security settings.
- Complete Cost. The price is always a variable. Hidden expenses and unforeseen fees can occur, not to mention upgrades and upsells. When it comes to malware removal services, this is particularly true. Make sure what you need for help, features, and bandwidth is protected by your contract.
- Protecting Assaults. A website protection framework should include tools, including signature and behavior analysis, for detecting and preventing attacks. You may want to ask website protection providers about the false positive/negative rate, how many zero-day vulnerabilities, bandwidth restrictions, and the number of global presence points are blocked (PoP).
- Support and Control for SSL. If you already have SSL/HTTPS on your website, make sure your current certificate will be protected by the website firewall. HTTPS for users who do not have a certificate is automatically allowed on the Sucuri Firewall servers. If your SSL records alter, a successful monitoring system would also be able to tell you.
- Surveillance and Identification. Continuous tracking of the website activity logs and content updates can be included in a successful website monitoring framework. Explore potential vendors’ alerting and monitoring options. Ask whether they have remote and server-side scanners and if changes to DNS records, core files, and SSL certificates can be tracked.
- Study in Industry. It takes relentless work to keep ahead of emerging cybersecurity threats. To every website protection provider, malware analysis and vulnerability research should be relevant. It is also good to understand whether the company specializes in software or CMS for a website.
- Page Velocity. Most providers can provide a CDN, caching, and compression when enabling a website firewall that can be fine-tuned to meet the needs of a website. These performance options allow visitors to access a cached version of your website that is stored in various places so that your website is quicker and safer.