Website “Quarantined” by DigitalOcean?



Did you know that when your website has been shut down by your web host or blacklisted by Google, it will take more than 6 months (or more) to get your SEO game back on track? If you are here because your website has been suspended, odds are that you find out about this the hard way.

A fast search on Google will show that you are not alone. For any infected website, web hosting like DigitalOcean seem like a blessing and bane. In the one hand, you figure out you’ve been compromised, on the other hand, you know a bit too late the implications of a hacked website!


Consequences of a website Hack

  • Your website content displays ads for illegal drugs like Viagra.
  • Hackers are sending out spam emails from your server.
  • Hackers execute DDOS attacks using your site.
  • Hackers lock down the website demanding ransom.
  • Visitors might get infected because of downloading an infected document.
  • Google blacklists your site.
  • SEO is affected and your search ranking goes down.
  • Fewer future visitors due to warnings.
  • Website reputation and visitors/client/customer trust suffer.
  • Revenue suffers during downtime.
  • Loss of peace of mind.


Your heart pounding can be set by this letter. Contact DigitalOcean to let them know that your “droplet” has been suspended by them (for those of us who are not familiar with the word, that is what DigitalOcean calls your own virtual private server where your website is hosted).

An email from their support staff will be sent to you.

Or something like this:

Sounds rough? Ok in order to guarantee the protection and security of your website, you need to take every measure in the rule book. Let us first look at the reason for the suspension of the website or “quarantine.”

“Quarantine” or Reasons of Suspension

The droplet is “quarantined” to examine the droplet if any criminal behaviour happens on your droplet. A corrupted droplet, for instance, may deliberately attempt to reach other servers. It may very definitely be a feature of a botnet. DigitalOcean will find the network infected because it is targeting other “droplets”. You are responsible for any operation on your droplet and yours will be “quarantined” by DigitalOcean in the interest of the other “droplets.”

Before it is called to DigitalOcean’s notice because of fraudulent activity, it is best for you to take care of your website. Before they will carry the site up, they will further query you for proof of the site they have “quarantined.” Before you dive into the actual steps of having your site unlocked, you had best have all these info ready.

Steps to Prevent Suspension

Here we have mentioned the precise measures and forms that MalCare WordPress Protection will assist you:

Update Safely

Unprotected are insecure plugins or themes without security updates and improved scripts. They are also liable for the bulk of successful hacks.

MalCare has features for web maintenance where you are alerted to out-of-date plugins, themes, and key WordPress. What you need is to press a few buttons from the MalCare dashboard itself to upgrade them. In addition, there are options for the elimination of plugins and themes you no longer like.

Back up Completely

Backups are an integral part of website security since they are the safety net a website falls through if the website is shut down by a hacker rather than actually compromised. In order to restore the website after a hack, backups are almost equally useful. There are only some cases in which backups are necessary for a website. A revived website, of course, is just as useful as a backup. You will be repairing a failed website if the backup is not complete.

MalCare has the added feature of being operated by the Strong Backup Service from BlogVault. It doubles as a backup programme, meaning that if you need them, you are still safe and have access to your backups.

Scan Daily

At any time, ransomware will reach your website. You need to search your website for malware every day if you want to be alerted to the existence of malware.

False warnings may be issued via other software plugins. The issue of false positives occurs when signature matching is carried out without checking the existence of the hazard. With MalCare, more than a hundred signs on your website intelligently search into the existence of malware. This is the AI technology used by the software to search for malware. By running it through 240,000+ domains, it has learned to search for the most complex and complicated malware to find.

Around the same time, on a constant basis, it dynamically synchronises your site to its servers and monitors any updates that are not intended to be there. This allows, when found, to find the malware in particular directories.

Clean Quickly

The origin of the malware is detected by MalCare at the scanning point itself. The hacked files have already been identified. With One-Click, MalCare eliminates these compromised files containing malicious code.

In the real world, quick malware cleaning is something that is really very difficult, but for you, MalCare handles it with great ease. Calling the security professionals and even asking them to conduct malware cleaning without any mistakes can make you nervous (sharing website credentials? Re-infecting the website with malware and adding up cleaning costs? Manual errors showing up right after a cleanup?) but there is no problem with MalCare either time or technological expertise.

In order to secure and cover your droplets in the future, there are few more steps you can follow:

  • Use SHH keys to access your droplets
  • Set up a firewall
  • Set up Login Protection
  • Protect your website backend
  • Configure fail2ban to protect your ssh server and/or change the port ssh is running on.